Our Privacy Guarantee
We value our readers’ trust and therefore take the issue of privacy seriously. We have not, and will not share, loan or sell your personal information to a third party. We never have and never will! Guaranteed!
At Rapid Media we take the issue of privacy seriously. Rapid Media will not sell, barter or transfer any personally identifiable information obtained about our customers to a third party.
1. Who is Rapid Media?
Rapid Media is a paddlesports media company producing paddlesports magazines and events. Rapid Media is the publisher of print and online magazines Rapid, Adventure Kayak, Kayak Angler and Canoeroots and Family Camping.
Rapid Media produces two email newsletters: Rapid Media News and Kayak Angler News. And publishes the following websites: rapidmedia.com, rapidmag.com, adventurekayakmag.com, canoerootsmag.com, kayakanglermag.com, reelpaddlingfilmfestival.com.
Rapid Media’s Reel Paddling Film Festival World Tour brings the world’s best paddling films to paddlers across North America and around the world.
Rapid Media events are the way we get more paddlers on the water. Our events include the Canadian Canoe Symposium and the National Sea Kayak Symposium.
Rapid Media's mission it to produce the best paddlesport media and events to support and grow the number of paddling enthusiasts and encourage them to PADDLE FOREVER safely and in a way that is friendly to our rivers, lakes and oceans.
2. What personal information does Rapid Media collect?
Personal information is information about an identifiable individual.
We retain only information you provide voluntarily. We will ask for your name, address, e-mail address, or other personal information when you register with a website, newsletter, print and digital magazine subscription or order other products or services. You may also be asked for personal information when you enter into contests or promotions sponsored by us or our partners.
3. What does Rapid Media do with your personal information?
Provide the product or service or information you requested. For example, if you are a subscriber we use your information to deliver printed or online copies of your subscription as well as send you renewal notices, billing statements, special offers etc.
To process your payment. Your credit card information is used for processing your payment. Once payments have been processed your credit card information is destroyed.
To send you information. We may further use such information to develop and customize products or services to better meet your needs and preferences, and to offer you other products and services from Rapid Media or Rapid Media trading partners.
Other purposes. We may use your information for circulation audits to obtain statements regarding the number of subscribers we have per publication.
4. Who has access to your information?
Access to your personal information is limited to Rapid Media employees who need to know your information in order to fulfill your requests for products or services.
We disclose your personal information to other companies providing services on our behalf. This includes label printers, mail sort and delivery houses. We may also disclose your personal information to an organization to collect debts or to our auditors. We will only provide the information our service providers need to deliver the service and they are prohibited from using that information for any other purpose.
5. Control of your personal information
At Rapid Media we want you to be able to maintain control over how we use your personal information.
You always have the option to instruct us not to use your name, address, email address etc. beyond providing you with the product or service you requested.
Email communications will always include an identification of the sender and an “Unsubscribe” option.
6. Where is your personal information stored?
7. How do we protect your personal information?
We make every reasonable effort to protect against the loss, misuse and alteration of personal information under our control. Our security policies are periodically reviewed and enhanced as necessary.
Only authorized employees and suppliers have access to your personal information. Where information is sent to a third party for processing we make sure, through our contracts with them, that all your information is kept secure. We keep your information for the time we are providing you with a product or service and for a reasonable time thereafter in the event that you wish to resume service.
We operate secure data networks protected by industry-standard encryption and password protection systems.
8. Privacy and our websites
When an individual accesses Rapid Media websites we will not know who the individual is unless a visitor enrolls for a Rapid Media service or product. We may collect information such as the type of internet browser and operating system the visitor uses, the domain name of the websites from which the visitor came, date and duration of the visit, number of visits, average time spent on our websites and pages viewed. We may use this information to measure the use of our website and to improve the functionality and content of the website.
Visitors may voluntarily provide personal information to us for asking questions, obtaining information, subscribing, reviewing or downloading publications, participating in contests and surveys. We may store personal information about your use of our website and the online information you have provided with other information we may have collected.
Occasionally, we may send marketing or promotional email communications to you with information that may be useful, including information about the products and services of Rapid Media and other third parties with whom we have a relationship. We will include instructions on how to unsubscribe and inform us of preferences if recipients decide they do not want to receive any future marketing or promotional emails from Rapid Media. If you send us an email message we may retain that message and your email address as well as any response we send you.
Opinion polls on our websites are anonymous. We do not correlate votes submitted via such polls with names or individual email addresses unless otherwise disclosed at the point of collection.
For your convenience search functions are sometimes provided on our website. We keep logs of the words searched to learn more about what kind of information our visitors are seeking and thus improve our services. There is no correlation between searches and personal information.
For your convenience, Rapid Media’s websites contain hyperlinks to websites managed by third parties. By activating these hyperlinks, you will leave Rapid Media’s website for those of the third parties, which may have different privacy policies and practices than Rapid Media. Rapid Media cannot be held liable for the use of such third party websites.
ADVERTISING TO CHILDREN
We believe that Rapid Media’s website does not appeal directly to children of 13 years old or less. We do not knowingly direct our advertising at children under the age of 13, except as permitted by law.
INDIVIDUALS UNDER 18
No personal information should be submitted or posted on our websites by individuals under 18 years of age without the permission of parents or guardians.
Rapid Media Privacy Officer
55 Red Pine Dr,
Palmer Rapids, ON, K0J 2E0
phone: (613) 706-0677